Reviewed: HostedTime's Time and Attendance Software

HostedTime, developed by Bektek Enterprises, Inc., aims to simplify time and attendance management through its mobile application, offering functionalities like viewing timecards, schedules, benefits, and more.

With over 50,000 downloads and a content rating for everyone, it seems positioned to cater to a broad audience. With a modest average rating of 2.8 stars from 187 reviews.

This platform caters to a myriad of organizational needs, from tracking employee hours to automating pay data calculations.

With its cloud-based infrastructure, HostedTime promises a seamless, hassle-free experience for businesses looking to streamline their workforce management. But does it deliver on its promise? Let's dive deeper into what HostedTime offers and where it stands in the real world.

HostedTime's Features

• Multi-Platform Support: HostedTime's flexibility shines with its support for various data entry methods, including timeclocks, IVR telephony, and mobile platforms. This adaptability ensures that businesses can cater to their specific needs, whether verifying offsite employees or simplifying check-ins with RF/smart card badges and biometrics.
• Real-Time Pay Data Calculations: The platform calculates pay data in real time, enabling immediate flagging of discrepancies. This feature not only aids in reducing errors but also contributes to significant savings by minimizing overtime and enhancing employee tracking.
• Cloud-Based Solution: By hosting its services in the cloud, HostedTime eliminates the need for on-premise hardware, offering businesses the freedom from maintenance and upgrades. This approach not only cuts down on costs but also allows companies to focus more on their core operations rather than IT infrastructure.
• Data Security: With SSL over HTTPS, HostedTime ensures that all data communicated to and from the platform is encrypted. This level of security is crucial for businesses in maintaining the confidentiality and integrity of sensitive payroll and employee data.
• Accessibility and Convenience: The inclusion of a web clock feature allows employees to clock in or out from authorized locations, providing both flexibility and control to employers. The mobility that comes with cloud-based access means that timekeeping functionalities can be managed on the go, from any device.

User Experiences and Areas for Improvement

Despite the promising features, user feedback reveals a few key issues:

1. Usability Concerns: Feedback points to challenges in app functionality and user interface, with particular emphasis on difficulties in viewing PTO and navigating the app post-updates.
2. Technical Issues: Reported glitches, such as login problems and the app not tracking hours accurately, underscore the need for ongoing technical refinement.
3. Customer Support: The response from HostedTime's team to user concerns is prompt, yet the resolution of these issues varies. A more consistent and effective support mechanism could enhance user satisfaction significantly.

The Silver Lining

Amid the criticisms, there are glimpses of satisfaction. Some updates have successfully introduced requested features, like the ability to view benefits history and request benefits through the app. When functioning as intended, HostedTime offers a convenient and comprehensive tool for managing work-related needs on the go.

Conclusion

HostedTime represents a valiant attempt at simplifying time and attendance management for workers and employers alike, aiming to redefine the landscape of business efficiency, scheduling, and timekeeping.

For businesses considering HostedTime, the platform offers a promising array of features that could significantly impact operational efficiency.

However, prospective users should be mindful of the feedback from current users and weigh the benefits against the potential challenges they might face. As with any business solution, the key lies in choosing a platform that aligns closely with your specific needs and circumstances.